Denials & A/R
Find out why the balance is still open.
An aging report shows what has not been paid. JAWZ investigates the account behind the balance and gives the next action to someone responsible for completing it.
Read the account before choosing the response.
A denial code is a starting point. We review the claim history, payer response, supporting records, payment details, and relevant deadlines to understand what happened.
The next step may be a correction, a records submission, an appeal, or a payment investigation. Sending the same information again without understanding the issue can leave the account in the same place.
Put a record of action behind the status.
We document the action taken and set follow-up on managed unresolved accounts. When the payer or the practice needs to respond, the record should show what was requested and what remains outstanding.
If we need your input, we bring the account context with the question. Your staff should not have to reconstruct the entire history to understand why we are asking.
Investigate payment discrepancies.
An account can need attention even after a payment posts. We review discrepancies against the available remittance and rate information and determine whether further investigation is supported.
A difference should be explainable before it becomes an adjustment or another unresolved balance. The agreed scope and your practice policies define which decisions require approval.
Use recurring denials to improve the earlier work.
When a similar issue appears across accounts, we review the pattern with your team. The problem may require a change to information collection, documentation requests, authorization coordination, or claim preparation.
Working the current balance and addressing the recurring cause are related responsibilities. Your reporting should make room for both, with enough detail to decide what needs to change.
Assess historical A/R separately.
Inherited balances need their own review. We look at the age and history of the accounts, available records, prior actions, and any remaining response windows before defining a recovery project.
Some balances may have no valid recovery path. We explain those findings rather than treating every open dollar as collectible. Historical A/R is separately scoped so you can see the work, fee, and responsibilities before it begins.
Give your practice a useful account review.
Start with the accounts your team has been struggling to move. We will discuss the systems, reports, and information needed to assess them through an appropriate process.
The review helps distinguish active follow-up opportunities from missing information and unresolved decisions. You receive priorities and a proposed next step without a promise that every payer decision can be reversed.
Bring us the balances that keep coming back.
A free billing review is a practical place to start. We will identify the questions to answer before proposing ongoing follow-up or a historical A/R project.
Review My Denials and A/R →